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June 2007 Report Card
Sept 2007 Strand-In
Final 2007 Report Card
Downloads
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- Flyersrights Hotline: 877-FLYERS6 (877-359-3776)
- Flyersrights Website: www.flyersrights.org
- Government Numbers
- DOT Aviation Consumer Complaints Phone: 202-366-2220
- DOT Aviation Consumer Complaints Email Address: airconsumer@dot.gov
- Congressional switchboard: 202-224-3121
- Media Outlets to call in case of Stranding:
- Joe Sharkey @ New York Times: 973-748-2132
- Alan Levin @ USA Today Aviation Reporter: 202-906-8181
- Terry Maxon @ Dallas Morning News: 214-977-8750
- John Hughes @ Bloomberg: 202-624-1819
Download Emergency Kit Document
Download We Gotta Get Outta This Plane
(Copyright 2007 Kate Hanni and Reed Fromer)
Stranded Passenger Survival Guide
Office of the Airline Consumer Advocate
New York State Consumer Protection Board
5 Empire State Plaza, Suite 2101, Albany, NY 12223
Phone Toll Free: 1-800-697-1220
www.nysconsumer.gov
- or -
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, SE, Washington, DC 20590
http://airconsumer.ost.dot.gov
1-202-366-2220
Most Frequently Requested Airline Toll-Free Numbers:
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AIRTRAN AIRWAYS
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800.247.8726
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AIR CANADA
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888.247.2262
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ALASKA AIRLINES
|
800.426.0333
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AMERICAN AIRLINES/ AMERICAN EAGLE
|
800.433.7300
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AMERICAN TRANS AIR (ATA)
|
800.435.9282
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CONTINENTAL AIRLINES
|
800.525.0280
|
|
DELTA AIRLINES
|
800.221.1212
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FRONTIER AIRLINES
|
800.432.1359
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NORTHWEST AIRLINES/ KLM/ MESABA AIRLINES
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800.225.2525
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UNITED AIRLINES/ UNITED EXPRESS
|
800.241.6522
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US AIRWAYS
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800.428.4322
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WESTJET
|
800.538.5696
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All Airline Toll-Free Numbers List:
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AER LINGUS
|
800.474.7424
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AERO CALIFORNIA
|
800.237.6225
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AEROFLOT
|
888.686.4949
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AEROLINEAS ARGENTINAS
|
800.333.0276
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AEROMEXICO
|
800.237.6639
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AIR CANADA
|
888.247.2262
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CHINA AIRLINES
|
800.227.5118
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|
AIR EUROPA
|
888.238.7672
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|
AIR FRANCE
|
800.237.2747
|
|
AIR INDIA
|
800.223.7776
|
|
AIR JAMAICA
|
800.523.5585
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|
AIR MAURITIUS
|
800.537.1182
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AIR NEW ZEALAND
|
800.262.1234
|
|
AIR PACIFIC
|
800.227.4446
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|
AIR PORTUGAL (TAP)
|
800.221.7370
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AIR TAHITI NUE
|
877.824.4846
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|
AIRTRAN
|
800.247.8726
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AIR TRANSAT
|
877.872.6728
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|
AIR ZIMBABWE
|
800.742.3006
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|
ALASKA AIRLINES
|
800.426.0333
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|
ALITALIA AIRLINES
|
800.223.5730
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ALL NIPPON AIRWAYS
|
800.235.9262
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ALOHA AIRLINES
|
800.367.5250
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AMERICAN AIRLINES
|
800.433.7300
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AMERICAN EAGLE
|
800.433.7300
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AMERICAN TRANS AIR (ATA)
|
800.435.9282
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ASIANA AIRLINES
|
800.227.4262
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AUSTRIAN AIRLINES
|
800.843.0002
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AVIANCA
|
800.284.2622
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BAHAMAS AIR
|
800.222.4262
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BRITISH AIRWAYS
|
800.247.9297
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BRITISH MIDLAND
|
800.788.0555
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BWIA
|
800.538.2942
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CANJET
|
888.201.2289
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CATHAY PACIFIC
|
800.233.2742
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CAYMAN AIRLINES
|
800.422.9626
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CHINA AIRLINES
|
800.227.5118
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CHINA EASTERN AIRLINES
|
800.200.5118
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|
CHINA SOUTHERN AIRLINES
|
888.338.8988
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COLUMBIA PACIFIC AIRLINES
|
800.868.2904
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CONTINENTAL AIRLINES
|
800.525.0280
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|
DELTA AIRLINES
|
800.221.1212
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EGYPT AIR
|
800.334.6787
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EL AL ISRAEL
|
800.223.6700
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EMIRATES AIR
|
800.777.3999
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EVA AIRLINES
|
800.695.1188
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FINNAIR
|
800.950.5000
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FRONTIER AIRLINES
|
800.432.1359
|
|
GARUDA
|
800.342.7832
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|
GULF AIR
|
888.359.4853
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HAWAIIAN AIRLINES
|
800.367.5320
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HARMONY AIRWAYS
|
866.868.6789
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HORIZON AIR
|
800.547.9308
|
|
IBERIA AIRLINES
|
800.772.4642
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ICELANDAIR
|
800.223.5500
|
|
JAPAN AIRLINES
|
800.525.3663
|
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KLM ROYAL DUTCH
|
800.374.7747
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KOREAN AIR
|
800.438.5000
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KUWAIT AIRLINES
|
800.621.2175
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LAN CHILE
|
866.435.9526
|
|
LACSA COSTA RICA
|
800.225.2272
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LUFTHANSA
|
800.645.3880
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|
MALAYSIAN AIRLINES
|
800.552.9264
|
|
MALEV HUNGARIAN AIRLINES
|
800.223.6884
|
|
MESA AIRLINES
|
800.637.2247
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|
MESABA AIRLINES
|
800.225.2525
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|
MEXICANA AIRLINES
|
800.531.7921
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MIDWEST AIRLINES
|
800.452.2022
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NORTHWEST AIRLINES
|
800.225.2525
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|
OLYMPIC AIRWAYS
|
800.223.1226
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PACIFIC COASTAL AIRLINES
|
800.663.2872
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|
PAN AM CLIPPER CONNECTION
|
866.557.4242
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PHILIPPINE AIRLINES
|
800.435.9725
|
|
QANTAS AIRLINES
|
800.227.4500
|
|
ROYAL AIR MAROC
|
800.344.6726
|
|
ROYAL JORDANIAN AIRLINES
|
800.223.0470
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|
ROYAL NEPAL
|
800.266.3725
|
|
RYAN INTERNATIONAL AIRWAYS
|
800.727.0457
|
|
SCANDINAVIAN AIRLINES
|
800.221.2350
|
|
SINGAPORE AIRLINES
|
800.742.3333
|
|
SKYSERVICE
|
800.701.9448
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SOUTH AFRICAN AIRLINES
|
800.722.9675
|
|
SUN COUNTRY
|
800.359.6786
|
|
SPIRIT AIRLINES
|
800.772.7117
|
|
SWISS INTERNATIONAL AIRLINES
|
877.359.7947
|
|
TACA AIRLINES
|
800.535.8780
|
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THAI AIRWAYS
|
800.426.5204
|
|
UNITED AIRLINES
|
800.241.6522
|
|
UNITED EXPRESS
|
800.241.6522
|
|
US AIRWAYS
|
800.428.4322
|
|
VIRGIN ATLANTIC
|
800.862.8621
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|
WESTJET
|
800.538.5696
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